Wednesday Webinar
Building Unbreakable Customer Loyalty Using Data And AI
Building Unbreakable Customer Loyalty Using Data And AI
Datum
24jan
Tid
10.00-10.45
Plats
Online
Pris
Kostnadsfritt
REGISTRATION CLOSED
Ecommerce Marketing:
Strategies to Build Unbreakable Customer Loyalty Using Data And AI
Ever wondered why some ecommerce companies struggle while others achieve unstoppable growth?
Join us in this insightful webinar as we unveil a transformative approach to building unshakable customer loyalty in ecommerce through the power of data and AI.
Discover how leveraging data and AI can elevate customer loyalty, and gain valuable insights from the success story of Fitflop – a company that has mastered the art of using customer data to drive informed decisions.
Ready to take your customer loyalty to new heights? Don't miss out on this opportunity to revolutionize your business.
Key Takeaways:
- Understand the importance data in building unbreakable customer loyalty in ecommerce.
- Discover how to use data and AI to enhance your customer loyalty strategy.
- Introduce Bloomreach Loomi and how it can change your customer experience.
- Learn how Fitflop leveraged customer data to make the right decisions.
- Engage in a live Q&A session with our experts.
Agenda
10.00 | Introduction
Mats Gustafsson | CEO & Founder | Wednesday Relations
10.05 | Are You Ready for the Data & AI age?
Petr Václavek, Senior Solutions Architect | Colours of Data
- 5 pillars of an organization prepared for the effective use of AI & Data
- Uncover the latest trends in AI and how they can revolutionize your e-commerce business
- Discover how to use data and AI to create unbreakable customer loyalty
- Enhance your customer experience and drive repeat business
10.15 | How to create AI-powered conversational shopping with your clients
Manuel Tönz, Director of Client Strategy EMEA | Bloomreach
- Introduce Bloomreach Loomi, Limitless Ways To Drive Growth With AI
- Learn how Loomi can change your customer experience
10.25 | Interview with Fitflop's Senior CRM Manager - Claire Ridovics
Claire Ridovics, Senior CRM Manager | Fitflop
- See how Fitflop leverages customer data to make insightful decisions and grow their business.
- Success stories
- Learn how they use data to improve product development, marketing campaigns, and customer service
10.35 - 10.45 | Questions & Summary
Target group
The webinar is for Ecommerce executives, marketing professionals, and business leaders who are passionate about leveraging advanced data and AI technologies to revolutionize their ecommerce operations and build unbreakable customer loyalty in the ever-evolving digital marketplace.
Are you interested but do not have the opportunity to see this event live? Sign up anyway, and we will make sure you get access to the recorded version afterwards.
Online registration closes 1 hour before the webinar starts.
Speakers
Manuel Tönz
Director of Client Strategy EMEA | Bloomreach
Manuel is a recognised technology tactician with 15+ years experience in the evolution to customer-centric delivery models in various industries, including leadership as a programme director in several large CX software implementations. With a pragmatic approach and entrepreneurial spirit, he has broad international experience in the US, UK, EU, and APAC. Manuel has a Bachelor in Economics (Eisenstadt, Austria) and is a Federal Certified IT Specialist in Switzerland. At Bloomreach, Manuel is responsible for the strategic advisory of customers in their digital and commerce experience transformation.
Petr Václavek
Senior Solutions Architect | Colours of Data
Petr is an experienced data-driven ecommerce expert with a proven track record of helping businesses achieve their goals, optimize marketing campaigns, and personalize customer experiences. His expertise lies in leveraging customer data to drive business value and performance. He is passionate about using data and AI to transform the ecommerce landscape.
Claire Ridovics
Senior CRM Manager | FitFlop
Personal bio will be presented shortly!
Mats Gustafsson Waxler
CEO & FOUNDER | WEDNESDAY RELATIONS
Mats founded Wednesday Relations 2002 and have extended experience in marketing, sales, digital business and CRM. Mats has worked in line-positions within marketing and sales in Sweden and worldwide. Together with Wednesday Relations, Mats has created a lot of conferences and seminars, and is also a very popular and well-experienced moderator.
Wednesday Webinar Partner
Bloomreach personalizes the e-commerce experience. Its data engine unifies real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience becomes limitless — reflecting a changing customer as they shop. Amplified by the speed and scale of Loomi, Bloomreach's AI for e-commerce, this creates endless new paths to purchase, greater profitability, and fast business growth. Bloomreach products include: Engagement, a marketing automation platform; Discovery, an e-commerce search solution; Content, a headless CMS; and Clarity, AI-powered conversational shopping. The company has multiple AI patents and serves 850+ global brands including: Albertsons, Bosch, Puma, and Marks & Spencer.
At Colours of Data, we help our clients understand their businesses in high resolution, using data and technology as their lens. To deliver their vision and serve customers better. Our team of data scientists and a team of customer acquisition and loyalty experts combine their skills to provide two key services, data analytics, and customer acquisition and retention. We have a reliable process that is proven to deliver results, and our team's expertise and broad experience make our clients leaders in their fields. We're not just consultants, we're catalysts for clarity and change.
