The Official Benchmarking Report of eTail Nordic 2022
The global events of the past two years have raised the bar and is placing ever-increasing demands on retail companies' digital maturity. With customers expecting a seamless experience across their journey marketers can no longer think in terms of channels or stages, mobile or in-store.
Retailers must shift to first-party strategies to gather real-time data, bridge functional silos and focus on developing personalised relationships with customers.
Download this brand new white paper and learn:
- Why investing in omnichannel personalisation, data integration and supporting technologies is key to achieve a high level of customer satisfaction
- How a single source of data can help overcome complications and privacy issues
- How Cloud solutions enables retailers to act now and increase their maturity
- Gain valuable insights from e-commerce C-levels across the Nordics and more
